Reference

Terms & Conditions For Your Account

cmt777 sets out Terms & Conditions for opening, using and closing your account, including wallet checks through DANA, OVO, GoPay and QRIS.

Account accessWallet checksLocal lawPhone verification
cmt777 Terms & Conditions For Your Account
TERMS SUPPORT

Get Help With A Terms Question

A clear support path helps you understand a condition before you add funds or request a withdrawal. Contact us through the account support chat when a clause, wallet status or verification step is unclear. Include your account phone number and the payment reference, but never send your password or full wallet PIN. We can explain how the Terms & Conditions apply to your request and identify the next account step.

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Account chat

Use the support chat inside your account when you need a clause explained or your phone verification does not complete. We can check the account path, confirm which Terms & Conditions apply, and tell you which details are needed without asking for your password.

Wallet status

For DANA, OVO, GoPay or QRIS questions, send the payment reference shown in your account rather than a wallet PIN. We use that reference to match a pending status with the relevant condition and explain whether another account step is required.

Policy request

If you want a condition clarified, quote the section heading and describe the exact account action you were taking. Our support team can address access, verification, withdrawal or closure questions through the same account help route.

DATA AND ACCESS

How We Apply These Conditions

Our Terms & Conditions work alongside practical account controls rather than replacing them. We record the details needed to open an account, match a payment reference and investigate a support request.

Account details

Your submitted name, phone number and account activity are handled for access, verification, payment matching and support. The Terms & Conditions require accurate details because a mismatch can delay a wallet check or prevent us from confirming who controls the account.

Cookies

Cookies support the signed-in account path, remember selected settings and help us identify when a security check is needed. You can manage cookies in your browser, although changing them may affect account access or require you to sign in again.

Device security

A new phone, browser or device can trigger an account check before the lobby opens. This protects the account conditions attached to your profile. Complete the requested phone step, and contact support if the device check does not match your details.

Payment records

We retain payment references and status details so DANA, QRIS, bank transfer and virtual account requests can be matched to your account. These records help us explain a delay or correction without requiring you to disclose a wallet PIN.

Data retention

Some account and payment records remain for the period needed to operate the Terms & Conditions, resolve disputes and meet applicable legal duties. Support can explain the category of record involved when you ask about closure or retained details.

Change requests

Ask us to correct account details, clarify a clause or close your profile through account support. State the requested change and provide the account phone number. We may verify ownership before making a change, especially where wallet activity is involved.

Terms & Conditions Questions Answered

The questions below cover the account decisions Indonesian customers usually want settled before opening access. We address eligibility, payment references, device checks, data requests and account closure in plain terms. If your situation is not listed, send the exact clause or account message through support chat and we will explain the relevant Terms & Conditions.

You can open the Terms & Conditions page from the account policy link before completing registration. Read the sections on eligibility, verification, payments, withdrawals, data handling and closure. If a clause does not match your account screen, contact support chat with the section heading.

Yes. Account access and permitted activity depend on local law. We expect you to use cmt777 only where local law permits and to provide accurate location and account details when requested. A regional restriction may apply even when your device can reach the sign-in page.

Phone verification connects the account to a reachable contact and helps us confirm ownership during sign-in, wallet checks or a device change. Complete the code step using your own number. If the code fails, support can check the account path without needing your password.

DANA and QRIS are available payment choices only when shown for your account and region. Follow the amount and reference displayed at checkout, then keep the receipt until the status changes. We may pause a request when the sender details do not match the account.

Yes. Send a correction request through account support and state which detail is wrong, such as your phone number or name. We may ask for an ownership check before changing it. The Terms & Conditions require current details so payment and security checks remain accurate.

Ask support to close the account and include the phone number linked to your profile. We first check for pending payment or withdrawal activity, then explain any remaining account step. Some records may be retained for legal, dispute or payment-record duties.

We may update the Terms & Conditions when account processes, payment routes or applicable law changes. The current page is the version to read before using your account. If a change affects an open request, support can explain which condition applies to that request.